Please inform Riverdale Residence Xintiandi Shanghai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.
Guests are required to show a valid government-issued ID card or passport upon check-in.
According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
The swimming pool will be closed due to renovation on 15 June 2019 until further notice.
All guests must provide a 48-hour nucleic acid negative report before check-in.
The breakfast can be reserved only during booking process and can't be reserved manually on hotel front desk.
If you are an overseas traveller, please provide proof of 7 + 3 days’ quarantine, a negative nucleic acid test result and a green health code. All domestic travellers are required to provide a negative nucleic acid test result within 48 hours and a green health code. If you are a domestic traveller coming from or passing through low-risk areas, you are required to provide a green health code.
In order to reduce the possibility of infection of Covid-19 and to ensure the safety during the stay, from now on, the hotel will fully clean and disinfect the room only after guests check out.